Delighted vs Hotjar

Starting Price

Not provided by vendor

$29.00/month

Best For

Any size organization that wants to collect, analyze & distribute feedback across their business, align feedback w/ business growth, reduce churn, and leverage happy customers to promote their brand.

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Rating


4.8 / 5
(20)
Read All Reviews

4.7 / 5
(271)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.9 / 5

4.6 / 5

Customer Support


4.8 / 5

4.5 / 5

Features & Functionality


4.6 / 5

4.5 / 5

Value for Money


4.6 / 5

4.5 / 5

Product Features

  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 5 screenshots 161692 thumb
View 5 screenshots 128828 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Delighted vs Hotjar

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