Net Promoter System vs Key Survey vs Zendesk

Rating


4.5 / 5
(5)


4.5 / 5
(38)


4.5 / 5
(2045)

Starting Price

$29.00/month

Not provided by vendor

$5.00/month/user

Best For

Not provided by vendor

Mid to Large Enterprise with an emphasis on the Fortune 2000.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1 - 1000+

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


3.5 / 5

4.5 / 5

4 / 5

Product Features

  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

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Capterra screenshot placeholder
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Net Promoter System vs Key Survey vs Zendesk

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share Share Your Comparison of Zendesk vs SurveySoftware for the Enterprise vs Net Promoter System