Intouch Insight vs Zonka Feedback

Starting Price

Not provided by vendor

$33.00/month

Best For

Customer-centric brands across all industries including restaurant, hospitality, retail, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organization.

Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.

Rating


4.5 / 5
(10)


5 / 5
(7)

Ideal number of Users

10 - 1000+

50-99

Ease of Use


5 / 5

5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 5 screenshots 109184 thumb
View 4 screenshots 81363 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Intouch Insight vs Zonka Feedback

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