Qualtrics Customer Experience vs Intouch Insight vs Zendesk

Starting Price

Not provided by vendor Not provided by vendor

$5.00/month/user

Best For

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

Customer-centric brands across all industries including restaurant, hospitality, retail, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organization.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.5 / 5
(157)


4.5 / 5
(10)


4.5 / 5
(2102)

Ideal number of Users

1 - 1000+

10 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4 / 5

Product Features

  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 3 screenshots 44237 thumb
View 5 screenshots 109184 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs Intouch Insight vs Qualtrics Customer Experience

Qualtrics Customer Experience vs Intouch Insight vs Zendesk

Share

share Share Your Comparison of Zendesk vs Intouch Insight vs Qualtrics Customer Experience