Intouch Insight vs SurveySparrow

Starting Price

Not provided by vendor

$19.00/month/user

Best For

Customer-centric brands across all industries including restaurant, hospitality, retail, gas & convenience, fitness and more use Intouch Insight to drive CX action across their organization.

We help businesses of all sizes to engage better with their stakeholders (customers, employees & vendors), improve their experiences, run periodic surveys, derive insights, and steer business growth.

Ideal number of Users

10 - 1000+

1 - 1000+

Rating


4.6 / 5
(10)
Read All Reviews

4.5 / 5
(39)
Read All Reviews

Ease of Use


4.8 / 5



4.6 / 5


  • "It's up there with other top names in surveying. Definitely user friendly and easy to learn."

  • "Easy to use and nice way to reach to your customers."

Customer Support


4.9 / 5



4.7 / 5


Features & Functionality


4.4 / 5



4.3 / 5


  • "Make surveys delicious again. For both sides, enquirer and queried."

  • "Easy UI and it is one among the few softwares which has that. But having said that the need for coming again and again is less."

Value for Money


4.4 / 5



4.6 / 5


Product Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 5 screenshots 109184 thumb
View 5 screenshots 197295 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intouch Insight vs SurveySparrow

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SurveySparrow vs Intouch Insight