Canny vs GetSatisfaction

Best For

Who Uses This Software?

We serve B2B teams with a growing product where user feedback is or is becoming hard to manage. Track your feedback with simple feature voting.

Companies looking to engage with their customers in an online space.

Target Customer Size (Users)

50 - 1000+

1000+

Pricing

Starting Price

$50.00/month

$19.99/month

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Ratings

Overall


5 / 5
(1)

4.5 / 5
(4)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

3.5 / 5

Features & Functionality


5 / 5

3.5 / 5

Value for Money


5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
Not provided by vendor

share Share Your Comparison of GetSatisfaction vs Canny


Canny vs GetSatisfaction

Best For

Who Uses This Software?

We serve B2B teams with a growing product where user feedback is or is becoming hard to manage. Track your feedback with simple feature voting.

Companies looking to engage with their customers in an online space.

Target Customer Size (Users)

50 - 1000+

1000+

Pricing

Starting Price

$50.00/month

$19.99/month

Free Trial

Yes Not provided by vendor

Free Version

No Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


5 / 5
(1)

4.5 / 5
(4)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

3.5 / 5

Features & Functionality


5 / 5

3.5 / 5

Value for Money


5 / 5

3 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
Not provided by vendor

Share Your Comparison of GetSatisfaction vs Canny