Canny vs GetSatisfaction

Starting Price

$50.00/month

$19.99/month

Best For

We serve B2B teams with a growing product where user feedback is or is becoming hard to manage. Track your feedback with simple feature voting.

Customer satisfaction tool which assists midsize to large firms with community management, customer engagement and feedback analysis.

Rating


5 / 5
(3)


4.5 / 5
(4)

Ideal number of Users

50 - 1000+

1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


5 / 5

3 / 5

Product Features

  • close 360 Degree Feedback
  • close Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • check Feedback Collection
  • close Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • close Survey Management

Screenshots

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View 3 screenshots 165803 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation
Not provided by vendor

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Canny vs GetSatisfaction

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