Broadly vs Grade.us vs Zendesk

Rating


5 / 5
(94)


5 / 5
(155)


4.5 / 5
(2053)

Starting Price

Not provided by vendor

$180.00/month

$5.00/month/user

Best For

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services, Health & Beauty & Hospitality.

Grade.us lets agencies and marketers manage hundreds of clients/locations in one dashboard. We cover industries including auto, healthcare, home and professional services, hospitality, retail & more.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1000+

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4 / 5

Product Features

  • close 360 Degree Feedback
  • close Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • check Feedback Collection
  • close Survey Management
  • close 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 5 screenshots 101158 thumb
View 5 screenshots 146378 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Broadly vs Grade.us vs Zendesk

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