Broadly vs Qualtrics Customer Experience vs Zendesk vs Zendesk

Rating


5 / 5
(96)


4.5 / 5
(157)


4.5 / 5
(2085)


4.5 / 5
(2085)

Starting Price

Not provided by vendor Not provided by vendor

$5.00/month/user

$5.00/month/user

Best For

Local businesses. Industries include: Animal Services, Automotive, Business & Professional Services, Construction, Dental & Medical, Home Services, Health & Beauty & Hospitality.

Customer Experience leaders in every industry looking to for a robust, easy-to-use solution to manage the entire customer experience.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Ideal number of Users

1000+

1 - 1000+

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

4.5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

4 / 5

4 / 5

Product Features

  • close 360 Degree Feedback
  • close Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • check Feedback Collection
  • close Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 5 screenshots 101158 thumb
View 3 screenshots 44237 thumb
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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Broadly vs Qualtrics Customer Experience vs Zendesk vs Zendesk

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share Share Your Comparison of Zendesk vs Zendesk vs Qualtrics Customer Experience vs Broadly