ManageEngine SupportCenter Plus vs elevio

Starting Price

$945.00/year

$79.00/month

Best For

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts.

From Start-ups to Enterprise companies, over 500 customers trust elevio to improve product education and reduce support loads.

Ideal number of Users

1 - 499

2 - 1000+

Rating


4.3 / 5
(10)
Read All Reviews

4.7 / 5
(26)
Read All Reviews

Ease of Use


4.2 / 5



4.7 / 5


  • "Overall an easy to use software that delivers value from the second it is implemented."

  • "Very easy to use, modern, disponibility of the support."

Customer Support


4.5 / 5



4.8 / 5


Features & Functionality


4.4 / 5



4.4 / 5


  • "Easy to implement in-app widget that delivers quick value to a support organisation."

  • "Frequent improvements and added functionality. Enables quick turnaround on document creation."

Value for Money


4.5 / 5



4.7 / 5


Product Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 2 screenshots 85810 thumb
View 5 screenshots 177743 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ManageEngine SupportCenter Plus vs elevio

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elevio vs ManageEngine SupportCenter Plus