Hotjar vs UserReport

Starting Price

$29.00/month

Not provided by vendor

Best For

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

SaaS, media news, brands, e-commerce, organisations, gaming platform, social networks.

Ideal number of Users

1 - 1000+

1000+

Rating


4.7 / 5
(310)
Read All Reviews

4 / 5
(1)

Ease of Use


4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."


4 / 5


Customer Support


4.5 / 5



4 / 5


Features & Functionality


4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."


4 / 5


Value for Money


4.5 / 5


  • "Very User friendly, easy tag setup, price is fantastic."

  • "The tool is very easy to use and offers a very good value for money."


4 / 5


Product Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 5 screenshots 128828 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of UserReport vs Hotjar

Hotjar vs UserReport

Share

Share Your Comparison of
UserReport vs Hotjar