Heedbook vs Zendesk

Starting Price

$30.00/one-time/user

$5.00/month/user

Best For

HeedBook can be used everywhere there is a client interaction. Our service is priceless tool for all companies which always look for better ways to foster solid relationships with clients.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


5 / 5
(1)


4.5 / 5
(2165)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • close Complaint Monitoring
  • close Feedback Collection
  • close Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Heedbook vs Zendesk

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