SurveyLegend vs Customer Happiness Score

Starting Price

$19.00/month/user

$124.00/month

Best For

SurveyLegend can be used by companies of all sizes, including start-up organizations.

Business Owners, Managers, Marketers and HR staff in every industry wanting to discover how happy their customers (and employees) are to improve performance, build relationships and increase loyalty

Ideal number of Users

1 - 1000+

50-99

Rating


4.6 / 5
(266)
Read All Reviews

5 / 5
(1)

Ease of Use


4.7 / 5


  • "It looks very appealing, is easy to use, kids love the looks and you can add nice features such as images or lots of questions, sections, etc."

  • "The team is so helpful and responded very quickly. The tool has a great interface and is easy to use."


5 / 5


Customer Support


4.5 / 5


  • "SurveyLegend layout is user friendly and the customer service reps are very helpful."

  • "The Customer support on the other hand is excellent. I am really impressed how they helped me with a misunderstanding and solved my problem."


5 / 5


Features & Functionality


4.4 / 5


  • "I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website."

  • "I was thrilled when the survey responses started coming in and I saw the very clear graphics of the responses."


5 / 5


Value for Money


4.3 / 5


  • "The software is really user-friendly, I didn't even contacted the customer service as it was so easy and yeah its totally worth of money."

  • "Features & Functionality is good. Value of money is a little expensive."


5 / 5


Product Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 5 screenshots 56862 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • close Documentation

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SurveyLegend vs Customer Happiness Score

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Customer Happiness Score vs SurveyLegend