SOMTAB vs TopBox

Best For

Who Uses This Software?

Small, medium or large sized businesses from any industries, looking to gather real-time customer feedback.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

2 - 499

1 - 99

Pricing

Starting Price

$2,000.00/year

$25,000.00/year

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
Not provided by vendor

Screenshots

View 4 screenshots 90290 thumb
View 5 screenshots 11151 thumb

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of TopBox vs SOMTAB


SOMTAB vs TopBox

TopBox

by Waypoint Group

Best For

Who Uses This Software?

Small, medium or large sized businesses from any industries, looking to gather real-time customer feedback.

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

2 - 499

1 - 99

Pricing

Starting Price

$2,000.00/year

$25,000.00/year

Free Trial

No No

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
Not provided by vendor

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of TopBox vs SOMTAB