SOMTAB vs Zendesk

Best For

Who Uses This Software?

Small, medium or large sized businesses from any industries, looking to gather real-time customer feedback.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

2 - 499

1 - 1000+

Pricing

Starting Price

$2,000.00/year

$5.00/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

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Ratings

Overall

(0)
4.5 / 5
(1911)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zendesk vs SOMTAB


SOMTAB vs Zendesk

Best For

Who Uses This Software?

Small, medium or large sized businesses from any industries, looking to gather real-time customer feedback.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Target Customer Size (Users)

2 - 499

1 - 1000+

Pricing

Starting Price

$2,000.00/year

$5.00/month/user

Free Trial

No Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall

(0)
4.5 / 5
(1911)

Ease of Use


4.5 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Zendesk vs SOMTAB