Swell CX vs Yotpo

Best For

Who Uses This Software?

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

Yotpo powers the worlds fastest-growing brands, such as GoPro, MVMT, Pura Vida, and more. Theres a reason why the best choose Yotpo. Learn more today.

Target Customer Size (Users)

1 - 1000+

1 - 49

Pricing

Starting Price

$99.00/month

$29.00/month

Free Trial

Yes No

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

View 1 screenshot 134618 thumb
View 5 screenshots 99755 thumb

Ratings

Overall


5 / 5
(40)

4.5 / 5
(153)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Yotpo vs Swell CX


Swell CX vs Yotpo

Best For

Who Uses This Software?

Swell focuses on helping businesses with physical locations. Many customers using Swell are in Healthcare, Retail, Service and Hospitality Industries.

Yotpo powers the worlds fastest-growing brands, such as GoPro, MVMT, Pura Vida, and more. Theres a reason why the best choose Yotpo. Learn more today.

Target Customer Size (Users)

1 - 1000+

1 - 49

Pricing

Starting Price

$99.00/month

$29.00/month

Free Trial

Yes No

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Ratings

Overall


5 / 5
(40)

4.5 / 5
(153)

Ease of Use


5 / 5

4.5 / 5

Customer Service


5 / 5

4.5 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Yotpo vs Swell CX