CloudTalk vs Helprace

Starting Price

$10.00/month/user

$9.00/month/user

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Helprace is dedicated to providing customer service solutions to small or emerging businesses who are looking for an opportunity to better engage with their customers.

Rating


5 / 5
(68)


4.5 / 5
(6)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close 360 Degree Feedback
  • check Analytics
  • check Call Reporting
  • close Complaint Monitoring
  • close Feedback Collection
  • close Survey Management
  • check 360 Degree Feedback
  • check Analytics
  • close Call Reporting
  • check Complaint Monitoring
  • check Feedback Collection
  • check Survey Management

Screenshots

View 5 screenshots 167828 thumb
View 5 screenshots 77729 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CloudTalk vs Helprace

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