Emojicom vs Nicereply

Starting Price

$15.00/month

$49.00/month

Best For

Not provided by vendor

Every company which is focused on delivering a great customer experience.

Ideal number of Users

Not provided by vendor

1 - 1000+

Rating

(0)
4.7 / 5
(260)
Read All Reviews

Ease of Use




4.7 / 5


  • "What I like most about the software is the ease of use which is very important to me as a user."

  • "The ease of use for the software is great. It is so easy to use, especially when you are writing an email to a customer."

Customer Support




4.7 / 5


  • "The analytical data it provides helps coach and improve employees ability to offer great customer service."

  • "Our company found good benefits with the ability to add a rating link to the bottom of outgoing customer service emails."

Features & Functionality




4.6 / 5


  • "I like the simplicity of Nicereply. Our customers are motivated to leave a feedback because it's so simple and fun."

  • "How simple and easy it is to navigate. Nicereply is a great way to see how I am engaging with the people I'm helping."

Value for Money




4.7 / 5


Product Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Emojicom vs Nicereply

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Nicereply vs Emojicom