Charter Continuum vs TopBox

Best For

Who Uses This Software?

Not provided by vendor

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

Not provided by vendor

1 - 99

Pricing

Starting Price

Not provided by vendor

$25,000.00/year

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
Not provided by vendor

Screenshots

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Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

share Share Your Comparison of TopBox vs Charter Continuum


Charter Continuum vs TopBox

TopBox

by Waypoint Group

Best For

Who Uses This Software?

Not provided by vendor

TopBox is designed for small-to-medium businesses (SMBs) with annual revenue less than $500M in the business-to-business (B2B) space. Goals = enhance customer relationships, reduce churn, ID upsell.

Target Customer Size (Users)

Not provided by vendor

1 - 99

Pricing

Starting Price

Not provided by vendor

$25,000.00/year

Free Trial

Not provided by vendor No

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management
Not provided by vendor

Ratings

Overall

(0)
5 / 5
(1)

Ease of Use


4 / 5

Customer Service


5 / 5

Features & Functionality

Value for Money

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • close Webinars
  • close Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • close Documentation

Share Your Comparison of TopBox vs Charter Continuum