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2022 Capterra Shortlist for Customer Satisfaction

A market-leading survey platform.

Overall Score
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97/100
Popularity: 50/50
Ratings: 47/50

Don't just send another boring feedback survey: Typeform makes feedback fun with beautiful, interactive forms.

Overall Score
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91/100
Popularity: 43/50
Ratings: 48/50

Alchemer offers the world’s most flexible feedback & data collection platform that allows organizations to effectively close the loop.

Overall Score
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81/100
Popularity: 35/50
Ratings: 46/50

Playvox offers user-focused solutions tools for efficient Workforce and Quality Management for improved customer satisfaction.

Overall Score
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77/100
Popularity: 28/50
Ratings: 49/50

SurveySparrow enhances customer satisfaction by turning feedback into actionable insights, improving experiences, and driving loyalty.

Overall Score
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76/100
Popularity: 30/50
Ratings: 46/50

Create engaging, platform-independent and beautiful surveys. We empower companies - large & small - & individuals, to collect feedback.

Overall Score
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71/100
Popularity: 24/50
Ratings: 47/50

Drive customer satisfaction by gathering real-time feedback on the leading Customer Experience management platform.

Overall Score
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69/100
Popularity: 23/50
Ratings: 46/50

Mobile and cloud-based market research solution for businesses that helps collect, share and collaborate over research-based data.

Overall Score
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65/100
Popularity: 18/50
Ratings: 47/50

Measure & improve Customer Satisfaction with Zonka Feedback CSAT Surveys. Take feedback in-app, on tablets, through email, or SMS.

Overall Score
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64/100
Popularity: 16/50
Ratings: 48/50

Easily measure Customer Satisfaction with professional survey software. Ready customer survey & question templates I Tracking Customer

Overall Score
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61/100
Popularity: 11/50
Ratings: 50/50

Enhance employee experience with SmartSurvey—collect feedback, track eNPS, and drive engagement with secure, GDPR-compliant tools.

Overall Score
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58/100
Popularity: 10/50
Ratings: 48/50
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