# Page 10 | Best Customer Service Software 2026 | Capterra

> Page 10 - Find the top Customer Service software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/customer-service-software

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# Best Customer Service Software - Page 10

[## BoldDesk](https://www.capterra.com/p/255105/BoldDesk/)

[5.0 (1)](https://www.capterra.com/p/255105/BoldDesk/#reviews)

BoldDesk is premium customer service software that allows your organization to turn customers into fans.  [Learn more about BoldDesk](https://www.capterra.com/p/255105/BoldDesk/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Admin24](https://www.capterra.com/p/10016795/Admin24/)

[5.0 (1)](https://www.capterra.com/p/10016795/Admin24/#reviews)

Customer service solution that helps businesses manage service level agreements, support tickets, application accounting, and more. [Learn more about Admin24](https://www.capterra.com/p/10016795/Admin24/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Engaige](https://www.capterra.com/p/10017497/Engaige/)

[5.0 (1)](https://www.capterra.com/p/10017497/Engaige/#reviews)

Empower your support team with 24/7 Generative AI assistance on all channels. Better than humans. [Learn more about Engaige](https://www.capterra.com/p/10017497/Engaige/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

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[## Aranda](https://www.capterra.com/p/200943/Aranda-Service-Desk/)

[5.0 (1)](https://www.capterra.com/p/200943/Aranda-Service-Desk/#reviews)

Aranda Software is an IT service management software system that helps companies optimize IT processes and infrastructure. [Learn more about Aranda](https://www.capterra.com/p/200943/Aranda-Service-Desk/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## HelpMaster](https://www.capterra.com/p/16144/HelpMaster/)

[5.0 (1)](https://www.capterra.com/p/16144/HelpMaster/#reviews)

Web enabled Windows based help desk software with advanced workflow design and email integration. [Learn more about HelpMaster](https://www.capterra.com/p/16144/HelpMaster/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## AskMe Chat](https://www.capterra.com/p/190646/AskMe-Chat/)

[5.0 (1)](https://www.capterra.com/p/190646/AskMe-Chat/#reviews)

The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices [Learn more about AskMe Chat](https://www.capterra.com/p/190646/AskMe-Chat/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Glia](https://www.capterra.com/p/166412/OmniCore/)

[5.0 (1)](https://www.capterra.com/p/166412/OmniCore/#reviews)

Customer service solution that enables agents to manage live chats, voice communications, videos, & cobrowsing on a unified dashboard. [Learn more about Glia](https://www.capterra.com/p/166412/OmniCore/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Enreach Omnichannel](https://www.capterra.com/p/216448/Omnichannel-Contact-Center/)

[5.0 (1)](https://www.capterra.com/p/216448/Omnichannel-Contact-Center/#reviews)

Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform. [Learn more about Enreach Omnichannel](https://www.capterra.com/p/216448/Omnichannel-Contact-Center/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Zoomin](https://www.capterra.com/p/155442/Zoomin/)

[5.0 (1)](https://www.capterra.com/p/155442/Zoomin/#reviews)

Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey [Learn more about Zoomin](https://www.capterra.com/p/155442/Zoomin/)

Customer Service features reviewers most value

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Service Level Agreement (SLA) Management

[## Upland Panviva](https://www.capterra.com/p/73309/panviva/)

[5.0 (1)](https://www.capterra.com/p/73309/panviva/#reviews)

Upland Panviva supercharges your organizations knowledge and delivers it to your employees and customers through any channel. [Learn more about Upland Panviva](https://www.capterra.com/p/73309/panviva/)

Customer Service features reviewers most value

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Service Level Agreement (SLA) Management

[## sqanit](https://www.capterra.com/p/229192/sqanit/)

[5.0 (1)](https://www.capterra.com/p/229192/sqanit/#reviews)

Sqanit connects products to app-free support — modular, embedded, and built to simplify service for complex consumer goods. [Learn more about sqanit](https://www.capterra.com/p/229192/sqanit/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Epicor Service CRM](https://www.capterra.com/p/216508/MechanicNet/)

[5.0 (1)](https://www.capterra.com/p/216508/MechanicNet/#reviews)

Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers. [Learn more about Epicor Service CRM](https://www.capterra.com/p/216508/MechanicNet/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## DevRev](https://www.capterra.com/p/10004656/DevRev/)

[5.0 (1)](https://www.capterra.com/p/10004656/DevRev/#reviews)

DevRev OneCRM, purpose-built for tech companies. [Learn more about DevRev](https://www.capterra.com/p/10004656/DevRev/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Deskhero](https://www.capterra.com/p/10016999/Deskhero/)

[5.0 (1)](https://www.capterra.com/p/10016999/Deskhero/#reviews)

Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service. [Learn more about Deskhero](https://www.capterra.com/p/10016999/Deskhero/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Teleportivity](https://www.capterra.com/p/177384/Teleportivity/)

[5.0 (1)](https://www.capterra.com/p/177384/Teleportivity/#reviews)

Web conferencing software that lets users manage calls, attend calls from various locations, and access voice-to-text translations. [Learn more about Teleportivity](https://www.capterra.com/p/177384/Teleportivity/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Treasure Data Suite](https://www.capterra.com/p/173775/Treasure-Data/)

[5.0 (1)](https://www.capterra.com/p/173775/Treasure-Data/#reviews)

Treasure Data Customer Data Cloud: Boost campaigns, streamline operations, and enhance customer experiences with your data. [Learn more about Treasure Data Suite](https://www.capterra.com/p/173775/Treasure-Data/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Brand Embassy](https://www.capterra.com/p/143200/Brand-Embassy/)

[5.0 (1)](https://www.capterra.com/p/143200/Brand-Embassy/#reviews)

Brand Embassy is an omnichannel digital customer service platform for contact centers. It is Enteprise costs saving solution. [Learn more about Brand Embassy](https://www.capterra.com/p/143200/Brand-Embassy/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Zuar Portal](https://www.capterra.com/p/248751/Zuar-Portal/)

[5.0 (1)](https://www.capterra.com/p/248751/Zuar-Portal/#reviews)

The first customer portal built to change as often as your customers’ requirements do. Create and adapt tailored experiences with Zuar. [Learn more about Zuar Portal](https://www.capterra.com/p/248751/Zuar-Portal/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## CRMdesk](https://www.capterra.com/p/146819/CRMdesk/)

[5.0 (1)](https://www.capterra.com/p/146819/CRMdesk/#reviews)

Web-based help desk, customer service and online support software. [Learn more about CRMdesk](https://www.capterra.com/p/146819/CRMdesk/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Sugar Serve](https://www.capterra.com/p/203733/Sugar-Serve/)

[5.0 (1)](https://www.capterra.com/p/203733/Sugar-Serve/#reviews)

Centralizing all customer service inquires to aid in resolving problematic data silos [Learn more about Sugar Serve](https://www.capterra.com/p/203733/Sugar-Serve/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Botmaker](https://www.capterra.com/p/242192/Botmaker/)

[5.0 (1)](https://www.capterra.com/p/242192/Botmaker/#reviews)

AI conversational platform to unleash your human potential. [Learn more about Botmaker](https://www.capterra.com/p/242192/Botmaker/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Turf](https://www.capterra.com/p/10016598/Bubbles/)

[5.0 (1)](https://www.capterra.com/p/10016598/Bubbles/#reviews)

Turf is an embeddable community platform that drives customer engagement through in-depth discussions between your users. [Learn more about Turf](https://www.capterra.com/p/10016598/Bubbles/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## ChatLingual](https://www.capterra.com/p/252925/Chatlingual/)

[4.0 (1)](https://www.capterra.com/p/252925/Chatlingual/#reviews)

ChatLingual’s multilingual customer support software offers real-time customer interactions in 100+ languages for global enterprises. [Learn more about ChatLingual](https://www.capterra.com/p/252925/Chatlingual/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Tender Support](https://www.capterra.com/p/120649/Tender-Support/)

[4.0 (1)](https://www.capterra.com/p/120649/Tender-Support/#reviews)

Tender Support is a cloud-based help desk, knowledge base, and forum software that helps businesses extend customer service. [Learn more about Tender Support](https://www.capterra.com/p/120649/Tender-Support/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Infoset](https://www.capterra.com/p/236470/Infoset/)

[4.0 (1)](https://www.capterra.com/p/236470/Infoset/#reviews)

Infoset is a leading omnichannel customer service platform, allows you to manage calls, emails, social media, and more. [Learn more about Infoset](https://www.capterra.com/p/236470/Infoset/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## ServiceWRK](https://www.capterra.com/p/10002542/ServiceWRK/)

[4.0 (1)](https://www.capterra.com/p/10002542/ServiceWRK/#reviews)

ServiceWRK is a powerful yet simple Field Service Platform that automates the ticket lifecycle end-2-end across industry segments. [Learn more about ServiceWRK](https://www.capterra.com/p/10002542/ServiceWRK/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

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Service Level Agreement (SLA) Management

[## Intellicon](https://www.capterra.com/p/157566/Intellicon/)

[4.0 (1)](https://www.capterra.com/p/157566/Intellicon/#reviews)

AI-powered Contact Center for Omnichannel, Inbound & Outbound operations — AI Chatbot, AI QA, Auto Dialer, Cloud or On-Premise.  [Learn more about Intellicon](https://www.capterra.com/p/157566/Intellicon/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## Qelp](https://www.capterra.com/p/160477/Qelp/)

[4.0 (1)](https://www.capterra.com/p/160477/Qelp/#reviews)

Qelp is the global leader in online self-service software for any device and service. [Learn more about Qelp](https://www.capterra.com/p/160477/Qelp/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

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Service Level Agreement (SLA) Management

[## Chatdesk Teams](https://www.capterra.com/p/203757/Teams/)

[4.0 (1)](https://www.capterra.com/p/203757/Teams/#reviews)

Helps you scale your customer care with personalized support from high-quality agents that work alongside your support team. [Learn more about Chatdesk Teams](https://www.capterra.com/p/203757/Teams/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Service Level Agreement (SLA) Management

[## Vocalcom Salesforce Edition](https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/)

[4.0 (1)](https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/#reviews)

Manage your contact center and your omnichannel customer interactions in Salesforce & offer a seamless & personalized customer service [Learn more about Vocalcom Salesforce Edition](https://www.capterra.com/p/240475/Vocalcom-Salesforce-Edition/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

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Service Level Agreement (SLA) Management

[## Wolken ServiceDesk](https://www.capterra.com/p/160047/Wolken-Service-Desk/)

[4.0 (1)](https://www.capterra.com/p/160047/Wolken-Service-Desk/#reviews)

The best Customer ServiceDesk for your enterprise to help you keep your customers happy and your business growing. [Learn more about Wolken ServiceDesk](https://www.capterra.com/p/160047/Wolken-Service-Desk/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

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Service Level Agreement (SLA) Management

[## Mavenoid](https://www.capterra.com/p/212938/Mavenoid/)

[4.0 (1)](https://www.capterra.com/p/212938/Mavenoid/#reviews)

Mavenoid enables business to provide remote product support to customers, from installing the product, to using it and troubleshooting. [Learn more about Mavenoid](https://www.capterra.com/p/212938/Mavenoid/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

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Knowledge Base Management

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Service Level Agreement (SLA) Management

[## Airline](https://www.capterra.com/p/199079/Airline/)

[4.0 (1)](https://www.capterra.com/p/199079/Airline/#reviews)

Omnichannel solution that helps automate customer services, analyze client issues in real-time, and manage intent-based networking. [Learn more about Airline](https://www.capterra.com/p/199079/Airline/)

Customer Service features reviewers most value

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Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

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Service Level Agreement (SLA) Management

[## Corenio](https://www.capterra.com/p/10004164/Corenio/)

[3.0 (1)](https://www.capterra.com/p/10004164/Corenio/#reviews)

Streamline your SME with Corenio: One software for orders, inventory, shipping, and more. Elevate your business today! [Learn more about Corenio](https://www.capterra.com/p/10004164/Corenio/)

Customer Service features reviewers most value

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CRM

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Inbox Management

Knowledge Base Management

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Service Level Agreement (SLA) Management

[## faibrik](https://www.capterra.com/p/10032747/faibrik/)

0.0 (0)

faibrik simplifies, centralizes, and personalizes your customer service with artificial intelligence at the core of its platform. [Learn more about faibrik](https://www.capterra.com/p/10032747/faibrik/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Knowledge Base Management

Queue Management

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Service Level Agreement (SLA) Management

[## Azeon](https://www.capterra.com/p/10038782/Azeon/)

0.0 (0)

Azeon is an agentic AI built for modern customer support across voice, chat, and email.  [Learn more about Azeon](https://www.capterra.com/p/10038782/Azeon/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Service Level Agreement (SLA) Management

[## Just AI Conversational Platform](https://www.capterra.com/p/194686/Just-AI-Conversational-Platform/)

0.0 (0)

Professional ?onversational AI platform that allows to create all types of conversational solutions [Learn more about Just AI Conversational Platform](https://www.capterra.com/p/194686/Just-AI-Conversational-Platform/)

Customer Service features reviewers most value

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Service Level Agreement (SLA) Management

[## OneDirect](https://www.capterra.com/p/185209/OneDirect/)

0.0 (0)

Single platform for service management, feedback, social care, telephony, and messaging. [Learn more about OneDirect](https://www.capterra.com/p/185209/OneDirect/)

Customer Service features reviewers most value

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CRM

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Service Level Agreement (SLA) Management

[## MessageBird Inbox](https://www.capterra.com/p/201833/Inbox/)

0.0 (0)

Free omnichannel customer service software for businesses of all sizes. [Learn more about MessageBird Inbox](https://www.capterra.com/p/201833/Inbox/)

Customer Service features reviewers most value

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Service Level Agreement (SLA) Management

[## Humach](https://www.capterra.com/p/161098/Humach/)

0.0 (0)

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales [Learn more about Humach](https://www.capterra.com/p/161098/Humach/)

Customer Service features reviewers most value

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[## Tracey](https://www.capterra.com/p/253546/Tracey/)

0.0 (0)

We help e-commerce companies save on average €0,08 per shipped parcel while enhancing the delivery experience. [Learn more about Tracey](https://www.capterra.com/p/253546/Tracey/)

Customer Service features reviewers most value

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[## Agent.ai](https://www.capterra.com/p/156437/Agent-ai/)

0.0 (0)

Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive. [Learn more about Agent.ai](https://www.capterra.com/p/156437/Agent-ai/)

Customer Service features reviewers most value

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Call Center Management

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[## Emplifi Service Cloud](https://www.capterra.com/p/264603/Emplifi-Service-Cloud/)

0.0 (0)

Empower your contact center and your customers with automated solutions that elevate experiences across the customer journey. [Learn more about Emplifi Service Cloud](https://www.capterra.com/p/264603/Emplifi-Service-Cloud/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Knowledge Base Management

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Service Level Agreement (SLA) Management

[## Hubtype](https://www.capterra.com/p/165133/Hubtype/)

0.0 (0)

Automate your customer service with Hubtype's chat and messaging solution that goes beyond plain text AI to deliver better CX. [Learn more about Hubtype](https://www.capterra.com/p/165133/Hubtype/)

Customer Service features reviewers most value

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Call Center Management

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Service Level Agreement (SLA) Management

[## Bizapp Service Desk](https://www.capterra.com/p/10034044/Bizapp-Service-Desk/)

0.0 (0)

Bizapp Service Desk is a cloud-based customer support software that helps businesses manage tickets, assets, and tasks efficiently. [Learn more about Bizapp Service Desk](https://www.capterra.com/p/10034044/Bizapp-Service-Desk/)

Customer Service features reviewers most value

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Call Center Management

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Knowledge Base Management

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Service Level Agreement (SLA) Management

[## SimpleFeedback](https://www.capterra.com/p/177182/SimpleFeedback/)

0.0 (0)

Cloud customer engagement and feedback collection application for small businesses. [Learn more about SimpleFeedback](https://www.capterra.com/p/177182/SimpleFeedback/)

Customer Service features reviewers most value

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Call Center Management

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Service Level Agreement (SLA) Management

[## Senju/SM](https://www.capterra.com/p/246931/SenjuSM/)

0.0 (0)

Customer service management platform to coordinate knowledge bases, teams, and departments for streamlining customer service responses. [Learn more about Senju/SM](https://www.capterra.com/p/246931/SenjuSM/)

Customer Service features reviewers most value

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Call Center Management

CRM

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Knowledge Base Management

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Service Level Agreement (SLA) Management

[## Instadesk](https://www.capterra.com/p/10017635/Instadesk/)

0.0 (0)

Instadesk is an AI empowered contact center solution that helps your enterprise to elevate communicating efficiency with customers. [Learn more about Instadesk](https://www.capterra.com/p/10017635/Instadesk/)

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Reporting & Statistics

Service Level Agreement (SLA) Management

[## Flixcheck](https://www.capterra.com/p/238412/Flixcheck/)

0.0 (0)

Flixcheck is a digital assistant for customer dialogues to optimize customer service. [Learn more about Flixcheck](https://www.capterra.com/p/238412/Flixcheck/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

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Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

[## MyProvider](https://www.capterra.com/p/184553/Conntac/)

0.0 (0)

Customer service solution for internet providers that helps customers establish connections and resolve technical issues. [Learn more about MyProvider](https://www.capterra.com/p/184553/Conntac/)

Customer Service features reviewers most value

Alerts/Escalation

Call Center Management

CRM

Dashboard

Inbox Management

Knowledge Base Management

Queue Management

Reporting & Statistics

Service Level Agreement (SLA) Management

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