Vision Helpdesk vs Zoho Desk

Starting Price

$8.00/month/user

$12.00/month/user

Best For

Ecommerce Business, Online Business, Software Companies, Support Industry, Web Hosting Companies - Any only business that wants to support their customers via Email, Phone, Chat, Facebook and Twitter

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Rating


4.6 / 5
(28)
Read All Reviews

4.5 / 5
(1575)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.2 / 5

4.4 / 5

Customer Support


4.7 / 5

4.3 / 5

Features & Functionality


4.5 / 5

4.4 / 5

Value for Money


4.4 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management

Screenshots

View 5 screenshots 132046 thumb
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Vision Helpdesk vs Zoho Desk

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