Bitrix24 vs Sightcall

Starting Price

$39.00/month

Not provided by vendor

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Customer service tool for insurance, field service, healthcare, claims and warranty industries which helps with live video calling, geolocation, recording, collaboration and more.

Rating


4 / 5
(386)
Read All Reviews
(0)

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • close Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 3 screenshots 96495 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Bitrix24 vs Sightcall

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