Bitrix24 vs Messenger Communication Platform

Starting Price

$39.00/month

$109.04/month

Best For

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

We operate on an international level and the solution is applicable to all industries. If your clients use WhatsApp, Facebook Messenger, Apple Business Chat, Viber and/or Telegram, you should, too.

Rating


4 / 5
(389)
Read All Reviews

4.7 / 5
(3)

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


3.7 / 5

4.7 / 5

Customer Support


3.9 / 5

5 / 5

Features & Functionality


4.1 / 5

4 / 5

Value for Money


4.2 / 5

5 / 5

Product Features

  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management

Screenshots

View 3 screenshots 96495 thumb
View 5 screenshots 190980 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Bitrix24 vs Messenger Communication Platform

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