ExDesk vs GovQA

Rating

(0)


3 / 5
(1)

Starting Price

$50.00/month

Not provided by vendor

Best For

ExDesk is a web-based brower-accessed helpdesk software ideal for small and medium sized businesses. ExDesk may be customized for any company's workflow needs.

State, County, and City Government Entities

Ideal number of Users

Not provided by vendor

10 - 99

Ease of Use


2 / 5

Customer Support


2 / 5

Features & Functionality


3 / 5

Value for Money


1 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 2 screenshots 33721 thumb
View 1 screenshot 24759 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • close Documentation

share Share Your Comparison of GovQA vs ExDesk

ExDesk vs GovQA

Share

share Share Your Comparison of GovQA vs ExDesk