Freshdesk vs Trust+

Starting Price


Not provided by vendor

Best For

SMBs and Enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Trust+ is designed for customer service organisations with the highest quality levels. Trust+ brings unprecedented transparency and is a clear brand statement of trust.


4.5 / 5
Read All Reviews

Ideal number of Users

2 - 999

1 - 499

Ease of Use

4.5 / 5

  • "Fresh desk was a great tool for our startup during early growth period. Easy to use and integrate."

  • "Easy to use software, good overview fast reply for agents, good integration in knowledgebase."

Customer Support

4.6 / 5

  • "Freshdesk is good in customer service and good in business to keep you customer with their files. All my documents are safe."

  • "Interface, Ease of use, customer support and the overall value is great."

Features & Functionality

4.3 / 5

  • "The support is amazing, anytime we need anything they are available to help quickly and with detailed replies."

  • "A very reliable software best suited for Small Business/ Startups."

Value for Money

4.4 / 5

  • "Usability and the easy setup, also the pricing is good."

  • "Freshdesk offers a huge number of features for a very reasonable price when compared against their competitors."

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
Not provided by vendor


View 2 screenshots 12448 thumb
View 5 screenshots 1933 thumb







  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online


  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Trust+ vs Freshdesk

Freshdesk vs Trust+


share Share Your Comparison of Trust+ vs Freshdesk