Freshdesk vs HappyFox vs Front App

Starting Price

$19.00/month/user

$29.00/month/user

$15.00/month/user

Best For

SMBs and Enterprises worldwide can use Freshdesk to provide remarkable, world-class customer service.

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

Any team that relies on email to get work done both internally and externally.

Rating


4.5 / 5
(1629)


4.5 / 5
(72)


4.5 / 5
(101)

Ideal number of Users

2 - 999

2 - 1000+

2 - 999

Ease of Use


4.5 / 5

4.5 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

4 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • close Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management

Screenshots

View 2 screenshots 12448 thumb
View 3 screenshots 152314 thumb
View 4 screenshots 98825 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Front App vs HappyFox vs Freshdesk

Freshdesk vs HappyFox vs Front App

Share

share Share Your Comparison of Front App vs HappyFox vs Freshdesk