Freshdesk vs luminjo

Starting Price


Not provided by vendor

Best For

Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.

Luminjo is intended for all organizations that answer customer questions: enterprises, small businesses, the self-employed, associations, etc.

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management
  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management


4.5 / 5
Read All Reviews

Ideal number of Users

2 - 999

Not provided by vendor

Ease of Use

4.5 / 5

  • "Fresh desk was a great tool for our startup during early growth period. Easy to use and integrate."

  • "Easy to use software, good overview fast reply for agents, good integration in knowledgebase."

Customer Support

4.6 / 5

  • "Freshdesk is good in customer service and good in business to keep you customer with their files. All my documents are safe."

  • "Interface, Ease of use, customer support and the overall value is great."

Features & Functionality

4.3 / 5

  • "The support is amazing, anytime we need anything they are available to help quickly and with detailed replies."

  • "A very reliable software best suited for Small Business/ Startups."

Value for Money

4.4 / 5

  • "Usability and the easy setup, also the pricing is good."

  • "Freshdesk offers a huge number of features for a very reasonable price when compared against their competitors."


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor


  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Freshdesk vs luminjo


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