Cincom Synchrony vs Dial Once

Rating


4.5 / 5
(1)


5 / 5
(2)

Starting Price

Not provided by vendor Not provided by vendor

Best For

Not provided by vendor

We propose solutions for companies facing 3 majors issues: customer experience, cost and digital transformation.

Ideal number of Users

Not provided by vendor

1000+

Ease of Use


4 / 5

5 / 5

Customer Support


5 / 5

Features & Functionality


5 / 5

Value for Money

Product Features

  • close Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • close Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Cincom Synchrony vs Dial Once

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