CustomAnswers vs TinyTake

Starting Price

$25.00/month/user

$2.00/month/user

Best For

Small to large companies in most all industries with a need for reasonably priced yet feature rich scalable and flexible platform to adapt specific business processes.

Anyone who is doing online customer support, customer documentation, educational videos, sharing screenshots can use TinyTake to capture/record and make the whole process very easy & effective.

Rating


4.5 / 5
(11)


5 / 5
(4)

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

3 / 5

Features & Functionality


5 / 5

4.5 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 3 screenshots 9766 thumb
View 5 screenshots 167779 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CustomAnswers vs TinyTake

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