HelpOnClick Live Chat vs HelpSpot

Starting Price

$12.00/month/user

$50.00/month

Best For

HelpOnClick Live Chat is used by small and medium seized companies from all over the world. It is localized to over 20 languages, and it can be implemented into any website.

Help desk platform for all businesses with features such as customer self-service portal, custom web forms, knowledge base, trends tracking, reporting, tickets management and more.

Product Features

  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • close Queue Management
  • close Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Rating


4.6 / 5
(10)
Read All Reviews

4.4 / 5
(7)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.3 / 5

Customer Support


4.2 / 5

4.2 / 5

Features & Functionality


4.3 / 5

4 / 5

Value for Money


4.6 / 5

4.5 / 5

Screenshots

View 3 screenshots 44652 thumb
View 1 screenshot 22588 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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HelpOnClick Live Chat vs HelpSpot

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