Five9 vs Logicalware customer service

Starting Price

$150.00/month/user

Not provided by vendor

Best For

Five9 is a leading provider of cloud contact center software, serving thousands of customers and helping organizations of every size transition from premise-based software to the cloud.

Customer Service & Support Operations & Contact/Call Centres of all sizes across a variety of industries including Retail & ECommerce, Insurance, Travel, IT, B2B, Gaming, Telecoms.

Rating


4.2 / 5
(365)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.2 / 5

5 / 5

Customer Support


4.4 / 5

5 / 5

Features & Functionality


4.1 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 109119 thumb
View 1 screenshot 23716 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Logicalware customer service vs Five9

Five9 vs Logicalware customer service

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share Share Your Comparison of Logicalware customer service vs Five9