Front App vs Solarwinds Take Control vs Zoho Desk

Rating


4.5 / 5
(101)


4.5 / 5
(9)


4.5 / 5
(1556)

Starting Price

$15.00/month/user

Not provided by vendor

$12.00/month

Best For

Any team that relies on email to get work done both internally and externally.

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Zoho provides industry and job-specific apps for Sales & Marketing, HR, Help desk and Finance. Zoho Desk for Business is intended for any company size and industry.

Ideal number of Users

2 - 999

1 - 499

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.5 / 5

4.5 / 5

Value for Money


4 / 5

4 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • close Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management

Screenshots

View 4 screenshots 98825 thumb
View 4 screenshots 130083 thumb
View 5 screenshots 153423 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Zoho Desk vs Solarwinds Take Control vs Front App

Front App vs Solarwinds Take Control vs Zoho Desk

Share

share Share Your Comparison of Zoho Desk vs Solarwinds Take Control vs Front App