Casengo vs Kundo vs Salesforce Essentials

Rating


4.5 / 5
(17)

(0)


4 / 5
(176)

Starting Price

$9.00/month

$0.01

$25.00/month/user

Best For

eCommerce / Web shops Retail Consultancy groups Cloud service users Deloitte Fast 500 SMEs: 1 - 100 employees

SMB's, Mid-size

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

1 - 1000+

1 - 99

1 - 49

Ease of Use


5 / 5

4 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


5 / 5

4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 1 screenshot 24456 thumb
View 4 screenshots 67737 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Casengo vs Kundo vs Salesforce Essentials

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