Whatfix vs VidGrid

Starting Price

Not provided by vendor

$50.00/month

Best For

SMBs and Enterprises who are pained with increasing number of customer support queries and spend long hours on training to train their customers.

Educators, Sales Professionals, Trainers, Project Mangers, and Customer Support teams in medium to large sized businesses.

Rating


4.5 / 5
(57)


4.5 / 5
(28)

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • check Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 127242 thumb
View 4 screenshots 44864 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of VidGrid vs Whatfix

Whatfix vs VidGrid

Share

share Share Your Comparison of VidGrid vs Whatfix