Brand Embassy vs CustomerWise

Starting Price

Not provided by vendor Not provided by vendor

Best For

Brand Embasy is sophisticated enough for corporate customers and fast-growing medium-sized companies in the telecommunications, banking and eCommerce industries as T-Mobile, Telenor, Vodafone, Home Cr

Not provided by vendor

Rating


5 / 5
(1)

4 / 5
(3)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


5 / 5

3.7 / 5

Customer Support


5 / 5

4 / 5

Features & Functionality


5 / 5

4.7 / 5

Value for Money


4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 114713 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Brand Embassy vs CustomerWise

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