Pipefy vs Salesforce Essentials

Starting Price

$12.00/month/user

$25.00/month/user

Best For

Managers looking to standardize and run complex processes and workflows through a Kanban-style user experience, without the need of IT, technical skills or professional services.

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Rating


4.7 / 5
(128)
Read All Reviews

4.2 / 5
(180)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 49

Ease of Use


4.6 / 5


  • "We can apply and schedule our tasks, synchronizing everything we have to do. Excellent, easy to use and amazing support."

  • "Easy to use, good integrations, great features to process management. It is very flexible to organize pipelines."


4 / 5


  • "Super user friendly platform and easy to navigate. It keeps everything organized and makes it easy to track historical information."

  • "It was really easy to use. The code quality was awesome and."

Customer Support


4.8 / 5



4.1 / 5


  • "I used this and best in customer support, sales product and operation. I recommend this to those have a business this will help you."

  • "Satisfactory help from the salesforce help desk at dreamforce today. They have great customer service."

Features & Functionality


4.5 / 5


  • "Team leaders/managers can empower their team by giving them the chance to decide and build the best process for their work."

  • "What I like the most about the platform is the ease of process customization. I can create my own process and still have several free functions."


3.9 / 5


  • "Provides a nice clean interface that does not have too rabbit holes to fall into."

  • "Now, we're saving time, money, and building customer loyalty thanks to Desk's intuitive processes."

Value for Money


4.7 / 5



3.9 / 5


  • "What I like the best is the ease of use and good value for the price."

  • "Has been great to have all aspect of your costumers' records in one single tool."

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • check Email Management
  • close Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 188208 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Pipefy vs Salesforce Essentials

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