HubSpot Service Hub vs Acquire

Starting Price

$50.00/month/user

Not provided by vendor

Best For

HubSpot Service Hub helps growing businesses build their ideal customers experience, create self service solutions, and grow through customer feedback and advocacy.

Worldwide - Americas, EMEA, APAC

Rating


4.4 / 5
(92)
Read All Reviews

4.9 / 5
(18)
Read All Reviews

Ideal number of Users

10 - 999

10 - 1000+

Ease of Use


4.4 / 5


  • "The NPS survey's are great and really easy to use, we repeat ours every 3 months and it's automatic, which is great."

  • "Ease of use, actionable data, and funnel clarity."


4.9 / 5


Customer Support


4.7 / 5


  • "The fact that I can manage my knowledge articles and chat support in one product is fantastic."

  • "Solid customer service system that's more than a helpdesk."


5 / 5


Features & Functionality


3.9 / 5


  • "Good Overall, Can be Overwhelming/Cluttered, Still Improving."

  • "At SmartHint we use it from customer acquisition to team management. Just like us, Hubspot seams to be an eager to grow and evolve its solution."


5 / 5


Value for Money


4.2 / 5



5 / 5


Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • close Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • check Virtual Assistant
  • close Workflow Management

Screenshots

View 3 screenshots 199292 thumb
View 4 screenshots 145621 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HubSpot Service Hub vs Acquire

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