bpm'online service vs HappyFox

Starting Price

$25.00/month/user

$29.00/month/user

Best For

Highly customizable and user-friendly, bpm'online applications help businesses of any size and from any industry automate customer-facing processes and improve operational efficiency.

Most commonly used by IT, Customer Service, Operations, Facilities, HR, Marketing and Finance teams. HappyFox is very versatile making it a great fit for companies of any size.

Rating


5 / 5
(75)


4.5 / 5
(78)

Ideal number of Users

50 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


5 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • check Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management

Screenshots

View 5 screenshots 47981 thumb
View 3 screenshots 152314 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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bpm'online service vs HappyFox

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