InTheChat vs Zingtree

Starting Price

Not provided by vendor

$79.00/month

Best For

Enterprise-level companies use ITC for sales, marketing, customer service, and internal communications. Verticals include: banking, investment, retail, hospitality, insurance, travel, health and more.

Interactive decision trees are a great solution for any business, project, or person looking to save time and money by streamlining redundant processes both internally and externally.

Rating


4 / 5
(1)

4.4 / 5
(93)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.4 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4 / 5

4.2 / 5

Value for Money


4 / 5

4.4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 133414 thumb
View 4 screenshots 114285 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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InTheChat vs Zingtree

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