ShareNet Customer Service vs InTheChat

Starting Price

$24.00/month/user

Not provided by vendor

Best For

Manufacturers, Software Companies, IT Service Providers, Managed Service Providers,Universities/Colleges, School Districts, Banks, Credit Unions, Health Care, Insurance companies and many more.

Enterprise-level companies use ITC for sales, marketing, customer service, and internal communications. Verticals include: banking, investment, retail, hospitality, insurance, travel, health and more.

Rating


4 / 5
(14)


4 / 5
(1)

Ideal number of Users

2 - 1000+

2 - 1000+

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • close Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of InTheChat vs ShareNet Customer Service

ShareNet Customer Service vs InTheChat

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share Share Your Comparison of InTheChat vs ShareNet Customer Service