Akio.CX vs Sentiment

Starting Price

$50.00/month/user

Not provided by vendor

Best For

Contact Centres and Outsourcers; Also Client Relations, Client Support, Customer Experience, IT or Marketing departments in small and medium sized companies,

Not provided by vendor

Rating

(0) (0)

Ideal number of Users

2 - 999

Not provided by vendor

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

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Akio.CX vs Sentiment

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