Akio.CX vs Salesforce Essentials

Starting Price

Not provided by vendor

$25.00/month/user

Best For

Client relations, Client Support , Customer Experience, Marketing, IT, Contact Centers

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Rating

(0)


4 / 5
(179)

Ideal number of Users

2 - 1000+

1 - 49

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Akio.CX vs Salesforce Essentials

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