Akio.CX vs Pega Customer Service

Starting Price

Not provided by vendor Not provided by vendor

Best For

Client relations, Client Support , Customer Experience, Marketing, IT, Contact Centers

Enterprise businesses across a variety of industries.

Rating

(0)

(0)

Ideal number of Users

2 - 1000+

1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
Not provided by vendor

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Akio.CX vs Pega Customer Service

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share Share Your Comparison of Pega Customer Service vs Akio.CX