Akio.CX vs versaSRS HelpDesk

Starting Price

$50.00/month/user

$99.00/one-time/user

Best For

Contact Centres and Outsourcers; Also Client Relations, Client Support, Customer Experience, IT or Marketing departments in small and medium sized companies,

Medium to Enterprise businesses wishing to improve customer service and internal workflow & procedures.

Rating

(0)
4.5 / 5
(3)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality

Value for Money

Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • check Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of versaSRS HelpDesk vs Akio.CX

Akio.CX vs versaSRS HelpDesk

Share

share Share Your Comparison of versaSRS HelpDesk vs Akio.CX