Akio.CX vs Web Customer Service Solution

Starting Price

Not provided by vendor

$65.00/month/user

Best For

Client relations, Client Support , Customer Experience, Marketing, IT, Contact Centers

Vocalcom cloud customer contact solutions offer end to end capabilities which make it a highly attractive model for organisations looking to migrate from on-premise capital intensive solutions.

Rating

(0)

(0)

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use

Customer Support

Features & Functionality

Value for Money

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • check Email Management
  • check Knowledge Base
  • check Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • check Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • close Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Akio.CX vs Web Customer Service Solution

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share Share Your Comparison of Web Customer Service Solution vs Akio.CX