ManageEngine SupportCenter Plus vs Zoomin

Rating


4.5 / 5
(9)


5 / 5
(1)

Starting Price

$945.00/year

Not provided by vendor

Best For

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts.

Not provided by vendor

Ideal number of Users

1 - 499

Not provided by vendor

Ease of Use


4.5 / 5

5 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • close Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
Not provided by vendor

Screenshots

View 2 screenshots 85810 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • close Documentation
Not provided by vendor

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ManageEngine SupportCenter Plus vs Zoomin

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