Heymarket vs Zoomin

Best For

Who Uses This Software?

Business teams between 2 and 15 people. Could be teams in larger companies (e.g., a customer support) or a small business.

Not provided by vendor

Target Customer Size (Users)

2 - 49

Not provided by vendor

Pricing

Starting Price

$29.00/month

Not provided by vendor

Free Trial

Yes No

Free Version

Yes Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
Not provided by vendor

Screenshots

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Capterra screenshot placeholder

Ratings

Overall


4.5 / 5
(36)

5 / 5
(1)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Zoomin vs Heymarket


Heymarket vs Zoomin

Best For

Who Uses This Software?

Business teams between 2 and 15 people. Could be teams in larger companies (e.g., a customer support) or a small business.

Not provided by vendor

Target Customer Size (Users)

2 - 49

Not provided by vendor

Pricing

Starting Price

$29.00/month

Not provided by vendor

Free Trial

Yes No

Free Version

Yes Not provided by vendor

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management
Not provided by vendor

Ratings

Overall


4.5 / 5
(36)

5 / 5
(1)

Ease of Use


4.5 / 5

5 / 5

Customer Service


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

Share Your Comparison of Zoomin vs Heymarket