Sightcall vs SolarWinds Take Control

Starting Price

Not provided by vendor Not provided by vendor

Best For

Customer service tool for insurance, field service, healthcare, claims and warranty industries which helps with live video calling, geolocation, recording, collaboration and more.

Small to mid-size IT service providers and MSPs who want to provide excellent customer service.

Rating

(0)
4.5 / 5
(11)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • check Live Chat
  • close Performance Metrics
  • close Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

Capterra screenshot placeholder
View 4 screenshots 130083 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SolarWinds Take Control vs Sightcall

Sightcall vs SolarWinds Take Control

Share

share Share Your Comparison of SolarWinds Take Control vs Sightcall