HarmonyPSA vs Klaus

Starting Price

$55.00/month/user

$13.00/month/user

Best For

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

Support teams who are growing fast and want to keep the quality of their support up while scaling the team and handling ever more conversations.

Rating


4.5 / 5
(17)
Read All Reviews

4.9 / 5
(10)
Read All Reviews

Ideal number of Users

10 - 999

10 - 1000+

Ease of Use


4 / 5



5 / 5


Customer Support


4.5 / 5



5 / 5


Features & Functionality


4.2 / 5


  • "Harmony is a great product that caters for the numerous commercial and contractual requirements of projects and frameworks."

  • "They have a relatively small team, but their staff is intimately knowledgeable about the product, and any support requests are fulfilled quickly."


4.4 / 5


Value for Money


4.3 / 5



4.8 / 5


Product Features

  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • check Email Management
  • check Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • check Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • close Email Management
  • close Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 87500 thumb
View 4 screenshots 130797 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Klaus vs HarmonyPSA

HarmonyPSA vs Klaus

Share

share Share Your Comparison of Klaus vs HarmonyPSA