CloudTalk vs Zingtree

Starting Price

$10.00/month/user

$79.00/month

Best For

CloudTalk helps small and medium businesses setup and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls.

Interactive decision trees are a great solution for any business, project, or person looking to save time and money by streamlining redundant processes both internally and externally.

Rating


5 / 5
(69)


4.5 / 5
(92)

Ideal number of Users

2 - 999

1 - 1000+

Ease of Use


5 / 5

4.5 / 5

Customer Support


5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Alerts / Escalation
  • close Appointment Management
  • check Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • check Performance Metrics
  • check Queue Management
  • close Self Service Portal
  • close Social Media Integration
  • close Surveys & Feedback
  • close Virtual Assistant
  • check Workflow Management
  • check Alerts / Escalation
  • check Appointment Management
  • close Call Center Management
  • close Email Management
  • check Knowledge Base
  • close Live Chat
  • close Performance Metrics
  • close Queue Management
  • check Self Service Portal
  • close Social Media Integration
  • check Surveys & Feedback
  • close Virtual Assistant
  • close Workflow Management

Screenshots

View 5 screenshots 167828 thumb
View 4 screenshots 114285 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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CloudTalk vs Zingtree

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